Privacy Policy

Introduction

We take user privacy very seriously. When you use our services, we may collect and use your relevant personal information and user information (hereinafter referred to as "Information"). We hope this Privacy Policy will explain how we collect, use, share, store, and manage this information when you use our products and/or services, as well as the methods we provide for you to access, update, and protect this information. Please read this policy carefully, especially the parts in bold or underlined. Clicking "Agree" indicates that you consent to the collection, use, sharing, storage, and management of your relevant information in accordance with this Privacy Policy (including updated versions). After reading this policy, if you have any questions or concerns, you can contact us via the contact method provided in this policy (gounsupport@163.com). We will respond to your feedback as soon as possible.

This Privacy Policy is closely related to the products and/or services you use. We hope you will read it carefully and confirm that you fully understand the contents of this Privacy Policy before using our products and/services. When necessary, we hope you make choices you deem appropriate based on the guidance of this Privacy Policy. The technical terms and terminology involved in this Privacy Policy are explained as simply and concisely as possible for your better understanding.

Table of Contents

I. How We Collect and Use Your Personal Information
II. How We Use Cookies and Similar Technologies
III. How We Share, Transfer, and Publicly Disclose Your Personal Information
IV. How We Protect Your Personal Information
V. How We Store Your Personal Information
VI. Managing, Viewing, or Deleting Your Personal Information
VII. Protection of Minors' Information
VIII. How This Policy Is Updated
IX. How to Contact Us

I. How We Collect and Use Your Personal Information

  1. Information You Voluntarily Provide to Us
    To better operate the online game, you can register an account to log in or enter the game directly. If you have any questions, please contact us directly, and we will reply within 15 business days.

    1.1 To play the online game, you may choose to register an account and log in or enter the game directly. You can choose to create and log in to an account for our products and/or services through WeChat, QQ, Weibo, etc. ("Account Login"), or quickly enter the game as a guest.

    1.1.1 If you choose to log in using a third-party account such as WeChat, QQ, or Weibo, it is for the convenience of saving and synchronizing game data. Or choose quick login.

    1.1.2 Apple users need to register an Apple ID to play the game. You can only download, purchase, etc., normally when you log in to your Apple ID. Please read Apple's privacy statement before using and registering.

    1.1.3 After registering an account, you can also choose to modify or supplement your avatar, nickname, gender, and other information based on your needs. This information belongs to your account information. Not providing this information will not affect your ability to play the online game. Personal information involved in this account information will be protected according to this Privacy Policy.

  2. Collection of Information about the Devices You Use
    When you use our products and/or services, our game may, based on the specific permissions you authorize during software installation and use, receive and record relevant device information from the devices you use to provide continuous and stable online game operation support. Relevant device information includes device name, device model and advertising identifiers (including IDFA, IDFV), operating system and application version and type (information about operations and behaviors performed by users on the device), language settings, resolution, mobile terminal random access memory.

    The collection of the above information is based on the following purposes: to achieve real-time synchronization and data analysis of game data, to integrate, audit, and analyze anonymously with other information, to provide users with secure and stable network services, to better prevent security risks such as phishing websites, fraud, network vulnerabilities, computer viruses, and network attacks, to more accurately identify violations of laws and regulations or our company's relevant service agreements, to ensure the security of your account login, and to continuously improve our own products and/or services (including bug collection; the system collects crashes or lags in the app and uses the collected information to fix app issues), and to optimize game product performance. Additionally, we may collect your:

    2.1 Collection of Your Relevant Personal Information by Calling Device Permissions

    2.1.1 To enhance the user experience and convenience of our products and/or services, we may collect the following personal information by calling device permissions. If you do not agree to provide this personal information, you may not be able to use features related to improving the user experience, and you may need to manually repeat certain information during the use of our products and/or services. However, not providing this personal information will not affect your ability to play the online game.

    2.1.1.1 Native or H5 activities may vary by channel and region. To achieve precise and diverse activity content, we need your authorization to call the location permission on your device.

    2.1.1.2 When you use relevant features to actively provide pictures or save relevant pictures, to ensure the normal use of your game features, we need to access your read/write photo album permission.

    2.1.1.3 When you use features that require taking photos, to ensure normal functionality, we will request your camera permission.

    2.1.1.4 When you are willing to receive game-related messages, including updates, maintenance, changes, and other service-related notices, we will request your app notification permission.

    2.1.1.5 To optimize and provide a better gaming experience, we may request app tracking permission (Please upgrade your system to the latest version).

    2.1.1.6 During your use of our services, to avoid increasing your mobile data usage, we need to check your network connection status to provide data usage prompts.

    2.1.2 If you wish to enable or experience the above functions, you may need to enable the corresponding access permissions on your device. You can also choose to turn off the corresponding access permissions in your phone settings to cancel the authorization at any time. The display and closing methods for permissions may vary across different devices. Please refer to the instructions or guidelines provided by your device and system developer.

    [Please note that standalone device information, app notification permissions, app tracking permissions, etc., are information that cannot identify a specific natural person. If we combine this type of non-personal information with other information to identify a specific natural person, or use it in combination with personal information, then during the period of combined use, this type of non-personal information will be regarded as personal information. Unless we obtain your authorization or unless otherwise stipulated by laws and regulations, we will anonymize or de-identify such personal information.]

    2.2 Third-Party Services
    Our services may link to social media or other services provided by third parties. These include:

    2.2.1 Third-Party Payment Service Providers Collecting Relevant Personal Information
    You can acquire virtual products related to our products and/or services, including game currency, game items, game equipment, etc., through payment. The above payment services are provided directly by Apple. We do not obtain information related to your payment, such as payment account numbers or passwords. After successful payment, we only receive verification information from the Apple payment service provider confirming that you have completed the payment, in order to provide you with the corresponding virtual products. If you wish to understand the specific rules regarding the collection of personal information by the Apple service provider, please refer to the privacy policy of the Apple service provider you have selected.

    2.2.2 We cooperate with third-party service providers to integrate third-party services (including advertising and statistical third-party services) into our products and/or services. The directory of third-party platforms we cooperate with and their privacy policy links are as follows. Please read them carefully. We encourage you to review their privacy policies to learn more about their data processing information.

    Integrated Third-Party SDK Directory

Third-Party SDK Name Purpose Privacy Link Organization & Website
Tencent Guangdiantong SDK / Tencent Antivirus SDK / Youlianghui SDK
(Incl. Tencent Turing Shield SDK: com.tencent.turingfd.sdk)
(Package names: yaq.gdtv.getobjresult, yaq.pro.getobjresult, com.qq.e, yag.gdtadv, com.tencent.turingfd.sdk.ams)
Ad placement
Ad placement, anti-cheating, tracking advertiser ad performance
Ad monitoring, ad attribution, ad performance optimization
Ad monitoring, ad attribution, ad performance optimization
Tracking advertiser ad performance
Tracking advertiser ad performance
Reporting ad performance information
Improving attribution success rate
Improving attribution success rate
Improving attribution success rate
https://datanexus.qq.com/doc/develop/compliance/android/privacy_policy Shenzhen Tencent Computer Systems Co., Ltd.
Mintegral
(Incl. mbridge SDK:
Package name: com.mbridge)
Ad placement https://www.mintegral.com/cn/privacy/ Guangzhou Huishi Information Technology Co., Ltd.
Wear Engine SDK Obtain network status permission for authentication with cloud-side Scope server
1. For obtaining the list of paired wearable devices and selecting a device; supports querying available space on wearable devices.
2. Supports querying battery status; subscribing to low battery alerts; querying or subscribing to wearable device connection status, available space, charging status.
3. Sending messages/files from the phone-side "xxx(app name)" to the wearable-side "xxx(app name)".
4. Receiving messages/files from the wearable-side "xxx(app name)" by the phone-side "xxx(app name)".
For sending notifications from the phone app to the wearable device, displayed on the wearable according to templates. Supports setting message title, content, buttons.
Querying and subscribing to user wearing status, motion status; subscribing to user heart rate alerts.
1. Obtain list of sensor information supported by the wearable device side
2. Read wearable device ECG, PPG, HR sensor data
3. Stop reading wearable device side human body sensors
1. Obtain list of sensor information supported by the wearable device side
2. Read wearable device ACC, GYRO, MAG sensor data
3. Stop reading wearable device side motion sensors
https://developer.huawei.com/consumer/cn/doc/development/connectivity-Guides/sdk-privacy-statement-0000001695313753 Huawei Software Technology Co., Ltd.
AppsFlyer Analytics App data analysis https://www.appsflyer.com/trust/privacy/ APPSFLYER LTD
Bugly Error Reporting - iOS Performance monitoring https://privacy.qq.com/document/preview/fc748b3d96224fdb825ea79e132c1a56 Tencent Technology (Shenzhen) Co., Ltd.
Admob Ad placement within the App https://policies.google.com/privacy?hl=en Google LLC
Applovin Ad placement within the App https://www.applovin.com/privacy/ AppLovin Corporation
Baidu Union Ads Basic function: Providing ad placement, ad monitoring, ad attribution, anti-cheating functions to ensure stable and secure service. https://union.baidu.com/bqt/#/legal/policies Beijing Baidu Mobile Information Technology Co., Ltd.
Ironsource Ad placement within the App https://www.is.com/privacy-policy/ ironSource Ltd
Jingdong (JD.com) Ad placement, ad monitoring, ad attribution, anti-cheating
Ad monitoring attribution, ad placement statistical analysis, anti-cheating
For personalized ad placement and anti-cheating. When the app is granted location permission by the user, the Jingmei SDK will obtain location information for ad targeting and anti-cheating; when the app does not obtain location permission, the Jingmei SDK will not actively obtain location permission or location information.
Reducing app crashes, providing stable and reliable service
Shake-for-ads placement, anti-cheating
https://opendoc.jd.com/janGroup/help/agreement/privacy.html Chongqing Jingdong Haijia E-commerce Co., Ltd.
Kuaishou Ad placement, ad attribution, anti-cheating, security
Ad placement, ad attribution, anti-cheating, security
Ad placement
Ad placement
https://u.kuaishou.com/home/detail/1290 Beijing Kuaishou Advertising Co., Ltd.
https://www.kuaishou.com/
adScope SDK Ad placement strategy
Statistical analysis service
Anti-cheating analysis
Ad placement strategy
Statistical analysis service
Anti-cheating analysis
Ad placement strategy
Statistical analysis service
Anti-cheating analysis
Ad placement strategy
Statistical analysis service
Anti-cheating analysis
Ad attribution
Ad placement strategy
Statistical analysis service
Anti-cheating analysis
Shake-for-ads placement
Anti-cheating analysis
Ad placement strategy
Statistical analysis service
Anti-cheating analysis
Ad attribution
Minimizing app crashes, ensuring normal server operation, improving scalability and performance
http://sdkdocv3.beizi.biz/#/zh-cn/guide/UsePrivacy Shanghai Beizi Network Technology Co., Ltd.
https://www.ad-scope.com.cn/#/home/index
Unity Ad placement within the App https://unity3d.com/legal/privacy-policy Unity Technologies
Vungle Ad placement within the App http://vungle.com/privacy/ Vungle, Inc.
sigmob Ad placement, anti-cheating
Ad placement, ad attribution, ad monitoring, anti-cheating
Ad placement, anti-cheating; used for ad attribution to avoid duplicate installations
Used for pushing ad content adapted to the device, anti-cheating
Ad placement, anti-cheating
Ad statistics, ad attribution, ad placement
https://www.sigmob.com/policy.html Beijing Chuangzhi Juhui Technology Co., Ltd.
Pangle Ads SDK Ad placement and ad anti-cheating.
Among these, IMEI, IDFA, Android ID, OAID, device MAC address, device model are also used for ad monitoring attribution.
Ensuring network service effectiveness and stability. Among these, carrier information, Wi-Fi status are also used for ad placement.
Ad placement, ad monitoring attribution, ad anti-cheating
Ad placement, ad anti-cheating
Shake, twist, etc. ad placement, ad anti-cheating
Ad monitoring attribution, ad placement statistical analysis, ad anti-cheating
Ad targeted placement and ad anti-cheating
Reducing app crashes, providing stable and reliable service
Providing personalized recommendation services
Conducting ad placement and anti-cheating
Conducting ad placement and anti-cheating
https://www.csjplatform.com/privacy/partner Beijing Juliang Engine Network Technology Co., Ltd.
Facebook Third-party login (Optional) https://www.facebook.com/privacy/explanation Facebook, Inc.
Line Third-party login (Optional) https://line.me/en/terms/policy/ LINE Corporation
QQ Third-party login (Optional) https://wiki.connect.qq.com/qq%e4%ba%92%e8%81%94sdk%e9%9a%90%e7%a7%81%e4%bf%9d%e6%8a%a4%e5%a3%b0%e6%98%8e Tencent Technology (Shenzhen) Co., Ltd.
WeChat Third-party login (Optional) https://weixin.qq.com/cgi-bin/readtemplate?t=opensdk_agreement&lang=zh_CN Tencent Technology (Shenzhen) Co., Ltd.
OneSignal Message push (Optional) https://onesignal.com/privacy OneSignal, Inc.
Firebase Analytics App data analysis
(Optional)
https://firebase.google.com/support/privacy Google LLC
Chartboost Ad placement within the App https://answers.chartboost.com/en-us/articles/115001490451 https://www.chartboost.com/
Fyber Ad placement within the App https://www.digitalturbine.com/privacy-policy/ https://www.digitalturbine.com/
HyBid Ad placement within the App https://pubnative.net/privacy-policy/ https://pubnative.net/
Inmobi Ad placement within the App https://www.inmobi.com/privacy-policy InMobi Pte. Ltd
Maio Ad placement within the App https://www.i-mobile.co.jp/privacy.html i-mobile Co., Ltd.
MyTarget Ad placement within the App https://legal.my.com/us/mytarget/privacy/ MGL MY.COM (CYPRUS) LIMITED
HyprMX Ad placement within the App https://hyprmx.com/pp.html https://hyprmx.com/
Pubmatic Ad placement within the App https://pubmatic.com/legal/privacy/ https://pubmatic.com/
Yandex Ad placement within the App https://yandex.com/legal/confidential/ https://yandex.com/
Pangle Ad placement within the App https://www.pangleglobal.com/privacy Beijing Juliang Engine Network Technology Co., Ltd.
Youkeying Klevin Optimizing ad targeting
Ad effect attribution, algorithmic recommendation and targeting
Judging SDK execution status, optimizing ad targeting
Statistical analysis of ad results and optimization
Optimizing SDK code
https://yky.qq.com/doc/agreement/privacy-policy/?pst=9 Tencent Technology (Shenzhen) Co., Ltd.
Moloco Ad placement within the App https://www.moloco.com/privacy-policy https://www.moloco.com/
Smaato Ad placement within the App https://www.smaato.com/privacy/ https://www.smaato.com/
Tapjoy Ad placement within the App https://www.tapjoy.com/legal/general/privacy-policy/ Tapjoy, Inc.
Facebook Ads SDK Ad placement within the App https://www.facebook.com/about/privacy/update https://www.facebook.com

2.2.3 You may share certain content to third-party services via a "share" button, or you may log into our game using third-party services. These functions may collect your information.

These third-party social media or other services are operated by the relevant third parties. Your use of **these third-party social media services or other services is subject to the third party's own terms of service and privacy statement (not this Policy), and you need to read their terms carefully**. This Policy only applies to the personal information we collect and does not apply to any services provided by third parties or the information use rules of any third party. If you identify risks associated with these third-party social media or other services, we recommend that you terminate the relevant operations to protect your legitimate rights and interests.

2.3 You are fully aware that in the following circumstances, we may collect and use personal information without obtaining your authorization and consent:

2.3.1 Related to national security and national defense security;

2.3.2 Related to public security, public health, and significant public interests;

2.3.3 Related to criminal investigation, prosecution, trial, and execution of judgments, etc.;

2.3.4 For safeguarding the life, property, and other significant legitimate rights and interests of the personal information subject or other individuals, but where it is difficult to obtain the consent of the individual;

2.3.5 The personal information collected is disclosed to the public by the personal information subject on their own initiative;

2.3.6 Collected from legally publicly disclosed information, such as legal news reports, government information disclosure, and other channels;

2.3.7 Necessary for the conclusion and performance of a contract as requested by you;

2.3.8 Necessary for maintaining the safe and stable operation of the provided products and/or services, such as discovering and handling faults in the products and/or services;

2.3.9 Other circumstances stipulated by laws and regulations.

3. How We Use Your Personal Information
After collecting your personal information, we will use your personal information according to the following rules:

3.1 We will use the collected personal information for the functions of our products and/or services in accordance with the provisions of this Privacy Policy.

3.2 Please note that for all personal information you provide while using our products and/or services, unless you delete it or refuse our collection through relevant settings, you will continue to authorize us to use it during the period you use the products and/or services. When you cancel your account, we will stop using and delete your personal information.

3.3 When we intend to use your personal information for purposes not specified in this policy, or use information collected for a specific purpose for other purposes, we will actively seek your explicit consent in advance.

**[We may use your personal information and other data, assisted by data analysis, to identify the acceptability of services, your usage trends, etc., in order to test and create new products, features, and services, improve service levels, assist us in designing and improving existing services, and developing new services.]**

**[You agree and understand that after collecting your personal information, we may process the data through technical means for de-identification and anonymization. De-identified information will not be able to identify your identity. Under such circumstances, we have the right to use the de-identified information, analyze the user database, and utilize it commercially without obtaining your consent again.]**

3.4 **Notice Regarding Sensitive Personal Information**

Among the information you provide or we collect, it may contain your sensitive personal information (**location information, device information**). Please be cautious and pay attention to sensitive personal information. You consent to us processing your sensitive personal information for the purposes and methods described in this Policy.

 

II. How We Use Cookies and Similar Technologies

To provide you with better products and/or services, we use Cookies and similar technologies. With these technologies, we can track your game progress in real-time and understand your preference information, thereby providing you with a smooth, high-quality, and personalized user experience. We will not use the above technologies for any purpose other than those described in this Policy. Please understand that certain services can only be implemented by using the above technologies. If your device or related programs allow, you can change the settings or visit the provider's web page to disable or delete the above technologies. However, this action may affect your use of our products and/or services.

III. How We Share, Transfer, and Publicly Disclose Your Personal Information

When sharing, transferring, disclosing, or selling your personal information, we adhere to the principles and requirements of minimization, necessity, and legality. Generally, we do not externally share, transfer, sell, or disclose your personal information. However, within the scope permitted by applicable laws and regulations, if it is necessary to share, provide, or transfer your personal information with a third party, or if you actively request us to do so, we will contact you directly and obtain your clear authorization and consent. Please rest assured that we will never sell the information you provide or that we collect to any other enterprise for its free disposal. At the same time, we will strictly comply with relevant laws and regulations to ensure that this information is subject to strict confidentiality and security processing.

We only share your personal information that has been de-identified and anonymized. According to relevant legal regulations, once personal information has undergone such processing and the data recipient cannot restore and re-identify the information subject, such actions are no longer considered external sharing, transfer, or public disclosure of personal information. Therefore, for such processed data, we do not need to notify you or obtain your consent specifically when storing and processing it.

IV. How We Protect Your Personal Information

  1. We attach great importance to the security of personal information and will take all reasonably feasible measures to continuously protect your personal information to prevent others from accessing, altering, or disclosing the personal information we collect without authorization:
    1.1 We have adopted security protection measures that comply with industry standards to protect your personal information, preventing data from unauthorized access, public disclosure, use, modification, damage, or loss. We will take all reasonably feasible measures to protect your personal information. For example, using SSL encryption protection; we use encryption technology to ensure data confidentiality; we use trusted protection mechanisms to prevent data from malicious attacks.
    1.2 We only allow personnel who need to know to access relevant personal information, and we have established strict access control and monitoring mechanisms for this purpose. We only allow employees of our company who need to know this information to access your personal information. We also require all personnel who may come into contact with your information to fulfill corresponding confidentiality obligations. Failure to fulfill these obligations may result in legal liability or termination of the corresponding legal relationship with you.

  2. We will take all reasonably feasible measures to ensure that irrelevant information is not collected.

  3. Please understand that due to technological limitations and the existence of various malicious means, in the Internet industry, even if we do our best to strengthen security measures, it is impossible to always guarantee 100% security of information. You need to understand that the systems and communication networks you use to access our services may encounter problems due to factors beyond our control.

  4. In the unfortunate event of a personal information security incident, we will, in accordance with the requirements of laws and regulations, promptly inform you of: the basic situation of the security incident and its potential impact, the measures we have taken or will take, suggestions for you to prevent and reduce risks independently, and remedial measures for you. Please understand that when it is difficult to inform each information subject individually, we will take reasonable and effective methods to issue announcements. At the same time, we will also proactively report the handling of information security incidents to regulatory authorities as required.

V. How We Store Your Personal Information

  1. Storage Period
    1.1 During the period when users use our products and/or services, we will continuously store users' personal information.
    1.2 According to Apple's relevant regulations, Apple stores your virtual currency purchase records in your Apple account. The storage period for this data is managed by Apple. For the storage period of other data, we promise that it will be the shortest period necessary to achieve the purpose of the products and/or services. After the above period expires, we will delete or anonymize your relevant information, unless otherwise stipulated by laws, regulations, or regulatory authorities.

  2. Storage Location
    2.1 To ensure that your personal information is protected in accordance with the law, the information we collect about you will be stored in accordance with the relevant privacy data protection laws and regulations of the relevant countries. To the extent not prohibited by local laws and regulations, we may also store the collected personal information in countries or regions outside the country or region where our business is located.

VI. Your Rights

We highly respect your rights regarding your personal information. We guarantee your rights to access, correct, delete, and manage your personal information. Please send us an email, and we will reply and process it within 15 business days.

[You agree and understand that after collecting your personal information, we will process the data through technical means for de-identification and anonymization. De-identified information will not be able to identify your identity.]

  1. Access and Query Your Personal Information
    You have the right to access and query your personal information. If you wish to query your personal information within our product, please contact us using the contact methods we provide. We will first verify your identity to ensure information security, and then take appropriate measures to meet your request based on your specific needs.

  2. Correct Your Personal Information
    You have the right to correct your personal information. If you believe that we have made errors in collecting, using, or processing your personal information, or if you need to modify or update other relevant information, please contact us using the contact details provided in this Policy.

  3. Delete Your Personal Information
    You have the right to delete your personal information. If you wish to delete your personal information, please contact us using the contact details provided in this Policy. We will take deletion measures after confirming your information. Please note that after deleting information, some services or functions may not operate properly. At the same time, if we are required by law to retain your information for legitimate reasons, we will notify you in advance and explain the reasons, and we may continue to store the relevant information.

  4. Withdraw Consent for Personal Information
    Each business function requires some basic personal information to be completed (see Part I for details). After you withdraw your consent, we will no longer process the relevant personal information. However, your decision to withdraw consent will not affect the previous personal information processing activities conducted based on your authorization.

  5. Cancel Account
    If you wish to cancel your product account, you can contact us directly through the contact methods we provide. Please note that once the account cancellation is completed, it cannot be recovered. Please proceed with caution.

  6. Obtain a Copy of Personal Information
    Upon your request, we can provide you with a copy of the personal information we hold about you (such as basic personal information). You can make a request to us through customer service or the contact methods listed in this Privacy Policy.

  7. Restrict Automated Decision-Making
    In cases where decisions are made solely based on non-human automated decision-making mechanisms, including information systems and algorithms, and these decisions significantly affect your legal rights and interests, you have the right to request an explanation, and we will also provide appropriate remedies.

  8. Responding to Your Above Requests
    8.1 If you have any questions about the methods listed above for accessing, correcting, deleting your personal information, withdrawing consent, canceling your account, or restricting automated decision-making, you can contact us through customer service or the contact methods listed in this Privacy Policy.
    8.2 We have established a complaint management mechanism, including tracking procedures, etc. To protect the security of your account and property, we may verify relevant information with you. We will respond to your request as soon as possible after receiving your feedback, no later than 15 working days. If you are not satisfied with our response, you can file a complaint.

VII. Protection of Minors' Information

  1. According to relevant national laws and regulations, if you are a minor under the age of 13, please be sure to read this Privacy Policy accompanied by your parent or guardian. Only after your parent or guardian has agreed to this Privacy Policy can you use the services we provide. If you have any questions, please contact us directly.

  2. Please note: We do not knowingly collect or solicit personal data from anyone under the age of 13, or target them with interest-based advertising, or knowingly allow such persons to use our services. If you are under 13 years old, please do not send us any personal data about yourself, including your name, address, telephone number, or email address. No one under the age of 13 may provide any personal data. If we learn that we have collected personal data from a child under the age of 13, we will delete that data as soon as possible. If you believe we might have any data from or about a child under 13, please contact us.

  3. Please note that different countries have different definitions of minors. To ensure greater safety and protection of minors' information, we have set the age limit for minors at 13 years old based on the relevant laws and regulations of the respective countries. If you have any questions, please contact us promptly.

VIII. How This Policy Is Updated

To provide you with better services, our products and related services will be updated and changed from time to time. We will revise this Privacy Policy occasionally. These revisions will form part of this Privacy Policy. We will not reduce your rights under the currently effective version of this Privacy Policy, nor will we obtain unauthorized access to your information without your explicit consent. We strongly recommend that you check this page frequently, referring to the last effective date listed in this Privacy Policy.

IX. How to Contact Us

If you have any questions or suggestions regarding this Privacy Policy during your use of our products and/or services, or if you believe that your personal information has not been protected in accordance with the provisions of this Privacy Policy, you can contact us through the following methods. We will sincerely handle your complaints and suggestions.

Contact email: gounsupport@163.com

Effective Date: September 29, 2025

Attachments:

[1. Special Notice for Residents of California, USA]

[If you are a resident of California, your personal information is protected by the California Consumer Privacy Act (CCPA). The following outlines the relevant provisions regarding your personal information:]

[1.1 Collection and Disclosure of Personal Information]

[We deeply understand your concerns about the protection of personal information, especially whether information is shared or sold to third parties. To help you understand how we have collected and used your personal information in the past year, including the specific purposes, methods, and scope, we have carefully prepared the core content of this Privacy Policy for your detailed review. During this period, we have always abided by relevant laws and regulations to ensure that your personal information is properly protected, and no sharing, selling, or leakage to third parties has occurred.]

[For you who are in California, USA, we specially declare that we strictly comply with the strict regulations of the California Consumer Privacy Act (CCPA) regarding "sale" and "sharing," and we promise that there have been no violations. Furthermore, we attach great importance to the privacy rights of minors and firmly prohibit the sale or sharing of personal information of users under the age of 16.]

[1.2 Collection and Disclosure of Sensitive Personal Information]

[In the past year, we have adhered to privacy protection principles and have not collected any of your sensitive personal information without authorization. Only when you explicitly request a service, and these services meet your reasonable expectations, will we use the relevant sensitive information within the strictly necessary scope, and we firmly ensure that this information will not be used for any purpose unrelated to the service.]

1.3 Storage of Personal Information

[According to the CCPA, we will retain information for a reasonable and necessary period to fulfill the various purposes described in this Policy. This includes, but is not limited to, complying with legal obligations, maintaining the accuracy of internal records, fulfilling contractual provisions, and resolving potential disputes. Unless restricted by other legal requirements or specifically authorized, we will not unreasonably extend the storage time of information.]

1.4 Your Rights

[If you are a California resident, you have the following rights to ensure you have full知情权 and choice in the processing of your personal information:]

1.4.1 You have the right to request that we disclose the specific details of the processing of your personal information over the past 12 months, free of charge.
1.4.2 We need to clearly inform you of what categories of personal information related to you we have collected.
1.4.3 You have the right to know the specific channels or source categories from which we obtained this personal information.
1.4.4 We will clearly explain why we need to collect your personal information, i.e., the specific purposes of collection.
1.4.5 If your personal information is transferred to third parties, you have the right to know the identities of these third parties, the categories of personal information transferred, and the purpose of the transfer.
1.4.6 You have the right to request to see the specific personal information we hold about you.
1.4.7 Unless otherwise specified by the CCPA, you have the right to request that we delete your personal information.
1.4.8 If we find errors in the personal information we store about you, you have the right to request that we correct them.
1.4.9 When exercising the rights granted by the CCPA, you shall not suffer any form of discrimination, such as degradation of service or refusal to provide goods and services.
1.4.10 Although we do not actively collect sensitive categories of personal information, in specific circumstances, you have the right to restrict our processing of such information.
1.4.11 In specific situations, you have the right to opt-out of automated decision-making processes based on your personal information.
1.4.12 If your personal information may be at risk of being "shared" or "transferred," you have the right to prevent this behavior. If you do not want your personal data to be "shared" or "transferred," you can contact us to exercise your right.

1.5 Identity Verification

[As a California resident protected by the California Consumer Privacy Act (CCPA), you can exercise any other data rights you may have through the contact methods provided in this policy. Please note that to ensure your privacy and information security, we may need to verify your identity before processing the request. If verification fails, we may refuse to process your request.]

1.6 Authorized Agent

[The CCPA grants you full autonomy. You can choose to exercise these rights yourself or designate an authorized agent to make requests on your behalf. To ensure the validity of the request, you need to provide the agent with formal written authorization, and we have the right to require the agent to verify their identity and directly verify the authenticity of the authorization with you to ensure the security and legality of the entire process. We commit to completing all relevant operations within 45 days of receiving and verifying your request, in accordance with the CCPA. If an extension is necessary for special reasons, we will extend it by an additional 45 days and will clearly explain the reason for the delay to you.]

[2. Special Notice for Residents of the European Economic Area, United Kingdom, Switzerland]

[If you are a resident of the European Economic Area, the United Kingdom, or Switzerland, your personal information is protected by the General Data Protection Regulation (GDPR). The following outlines the relevant provisions regarding your personal information:]

[2.1 Right to be Informed about Personal Information]

[We will clearly explain to you the types of personal information we collect, the purpose of collection, the method of collection, the storage period, and potential data recipients, ensuring that you provide personal information based on full understanding.]

[2.2 Right to Access Personal Information]

[You have the right to request that we provide you with a copy of the personal information we hold about you and to understand how we use this information.]

[2.3 Right to Correct Personal Information]

[If you discover that the personal information we hold about you is incorrect, you have the right to request that we correct it.]

[2.4 Right to Delete Personal Information]

[In specific situations, such as when you withdraw your consent, the personal information is no longer needed for the original purpose, or we have processed your personal information unlawfully, you have the right to request that we delete the personal information you have provided.]

[2.5 Right to Restrict the Processing of Personal Information]

[In certain circumstances, such as when you challenge the accuracy of personal information or the legality of our processing of personal information, you have the right to request that we restrict the processing of your personal information.]

[2.6 Right to Data Portability]

[You have the right to receive the personal information you have provided to us in a structured, commonly used, and machine-readable format, and you have the right to transmit this information to another data controller.]

[2.7 Right to Object to Processing of Personal Information]

[You have the right to object to our processing of your personal information for specific reasons, especially when the processing is based on our legitimate interests rather than your consent.]

[2.8 Cross-Border Transfer]

[If we need to transfer personal information outside the EU, we will take technical and physical safeguards to protect your personal information and strictly comply with relevant EU laws and regulations. If you have any questions about the transfer of personal information, please feel free to contact us.]

[We are committed to taking all necessary measures to ensure that your personal information is processed properly and to respect and protect your legal rights. If you have any questions or requests regarding the processing of personal information, please feel free to contact us.]

[3. Special Notice for Residents of Virginia, USA]

[If you are a resident of the state of Virginia, USA, your personal information is protected by the Virginia Consumer Data Protection Act (VCDPA). The following outlines the relevant provisions regarding your personal information:]

[3.1 Right to Know about Personal Information]

[You have the right to require us to elaborate on the methods of collection, use, and sharing of personal data. At the same time, we will clearly inform you of the data processing process, ensuring complete transparency of your information to you.]

[3.2 Right to Correct Personal Information]

[If you discover errors in the personal data we hold about you, you have the right to request that we correct them immediately to ensure the accuracy of the data.]

[3.3 Right to Delete Personal Information]

[Unless otherwise required by law, you have the right to request that we delete the collected personal data, thereby safeguarding your right to data deletion.]

[3.4 Right to Non-Discrimination]

[When you exercise the above rights in accordance with the Virginia Consumer Data Protection Act (VCDPA), we承诺 not to engage in any form of illegal discrimination, such as degrading service quality or refusing to provide services, ensuring that your legitimate rights and interests are respected.]

[3.5 Right to Feedback and Suggestions]

[If you have any dissatisfaction or suggestions regarding how we handle your personal information in accordance with the VCDPA, please feel free to contact us through the contact methods provided in this policy. We eagerly await your feedback and will listen and process it seriously.]

[Furthermore, we guarantee that we will not collect your sensitive personal information to further strengthen your privacy protection. If you are a resident of Virginia and wish to exercise the above rights, please feel free to contact us through the contact methods provided in this policy.]

[4. Special Notice for Residents of Brazil]

[If you are a resident of Brazil, your personal information is protected by the Brazilian General Data Protection Law (LGPD). The following outlines the relevant provisions regarding your personal information:]

[4.1 Right to Access and Query Personal Information]

[When processing and using your personal information, we highly value your right to choose and be informed. You have the right to query and access your personal information. If you wish to view or obtain this personal information within our services, please feel free to contact us through the contact methods we have provided.]

[4.2 Right to Correct Personal Information]

[If you discover errors in the personal data we hold about you, you have the right to request that we correct them immediately to ensure the accuracy of the data.]

[4.3 Right to Delete Personal Information]

[If you wish to delete your personal information, you can contact us through the contact methods provided in this policy. We will perform the corresponding deletion process after verifying your identity information.]

[4.4 Right to Data Portability]

[You can request to receive a copy of your personal information in a structured format or in a form easily read by machines. Unless specific restrictions exist, you also have the right to have us transfer the aforementioned personal information to a third party.]

[4.5 Right to Restrict the Processing of Personal Information]

[In certain circumstances, such as when you challenge the accuracy of personal information or the legality of our processing of personal information, you have the right to request that we restrict the processing of your personal information.]

[4.6 Right to Refuse Processing of Personal Information]

[You have the right to refuse our processing of your personal information, especially when the processing is based on our legitimate interests rather than your consent.]

[4.7 Right to Withdraw Consent for Personal Information]

[You have the right to withdraw the information you previously consented to us collecting or actively provided to us. However, if you withdraw your consent, the relevant features based on your authorization and consent will also become unavailable.]

[4.8 Protection of Minors' Personal Information]

[If you are under 18 years of age, before using this service, you must first obtain the explicit permission and authorization of your parents or legal guardians, and they must read and agree to the terms of this policy in detail. We solemnly declare that without legal authorization, we will never collect personal data of minors without permission. If you discover that we may be storing personal data of minors without permission, please contact us immediately. We will promptly verify and, after confirmation, quickly delete the relevant data.]

[Your act of clicking to confirm acceptance of this Privacy Policy means that you have granted us the right to collect, use, and process your personal information under the conditions specified in this policy. At the same time, when necessary, we may also disclose this information to third parties or transfer it outside Brazil.]